The Surveyor position will join a busy team to assist with the day to day management of client's properties / portfolios.
·Contribute directly towards improving the team's fee income and profitability.
·Financial Management to include:
·Collection of tenant arrears, in liaison with the client accounting team, solicitors and bailiffs etc.
·Preparation and presenting weekly arrears reports at team meetings.
·Dealing with day to day ongoing property management issues.
·Inspecting properties to ensure compliance with lease terms and statutory requirements, preparation of written inspection reports and following up any issues with occupiers.
·Leadership of graduates within the team
·Service Charge Management:
·Setting and monitoring of annual service charge budgets for specific properties in liaising with the Facilities Management ("FM") team in line with the RICS Service Charge Code.
·Liaising with client accounting and the FM team on service charge income and expenditure management.
·Liaising with the FM team regarding ongoing repairs and planned maintenance of properties.
Lease Event Critical Date Management:
·Implementing rent review and lease renewals. Responsibility for reporting to clients with recommendations prior to lease event dates and to seek client instructions.
·Liaising with other service lines and specialist teams within the firm as required ie Projects & Building Surveying on refurbishments, dilapidations etc.
·Consideration of and processing renewal application for licences, e.g. assignments, alterations etc, providing written reports and recommendations to and liaising with clients and client's solicitors.
·Dealing with and processing insurance claims with client's insurers.
·Preparation of client reports and attendance of client periodic meetings.
·Liaison with partners, in-house and external clients and their other advisor's (e.g. solicitors and accountants), tenants and other stakeholders as appropriate.
·Understands what work generates revenue and results in profit.
·Team based fee targets and how these are achieved.
·Is aware of the team target and the role they play in achieving this.
Clients and Business Development
·Manages internal and external client relationships at all levels on a day to day basis.
·Identifies and processes new business opportunities.
·A self starter keen to take on responsibility for managing instructions or subsections of major instructions within team with ability to prioritise when required.
·Enhances company reputation through successful delivery.
·Ensures the team, including managers, are fully appraised of progress on an ongoing basis.
·Working closely with and sharing knowledge / providing information to colleagues and team.
·Attend external networking events, keep abreast of market developments and share these regularly with the team and Group as required.
Systems and Process
·Adheres to Commercial Management processes and procedures.
·Evaluates, adapts and improves standards, techniques and procedures.
·Familiarity with property management systems
·Educated to degree level.
·MRICS (or working towards).
·Ability to work in a busy department with a challenging case load.
·Excellent communication skills both verbal and written
·Ability to build rapport and relationships, gaining the buy-in of partners and senior stakeholders
·Accustomed to working to tight deadlines, decisive and prepared to take on responsibility.