Customer Service Manager (Completions)

Location London Job Type Permanent
Salary £35000 - £45000 per annum Sector New Homes

Customer Service Manager (Completions)

We are currently working on a very exciting opportunity to work with one of Europe's largest developers in East London, to help the completions team on a unique development. This is a very exciting time to join the company. They are extremely well known in the industry and have almost doubled in size in the last two years.

Due to a number of completions coming up they are looking for a Customer Service Manager to join there team on a 6-12 month contract to potentially go permanent after.

The role:

  • Taking queries from buyers, contractors, consultants and the Customer Service Managers.
  • Logging calls and passing on enquiries to the relevant people
  • Helping with open events and get to know your new home events.
  • Type correspondence, schedules and reports
  • Helping to progress sales from Exchange through to Completion and Key handover
  • Enter purchaser handover information on the system
  • Carry out Home Demonstration appointments.
  • Issue completion dates
  • Adhoc admin duties when required.

The Person

  • Must have Customer Service/completions background.
  • Professional telephone manner
  • Customer focused and excellent interpersonal skills
  • Organised and efficient
  • Knows how to prioritise and manage workload.

Our client is offering a £35,000-£42,000

If you are interested please do get in contact with Lucy Noman at Deverell Smith ASAP.

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Deverell Smith

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