Connecting...

Helpdesk Operator

Location London, London Job Type Permanent
Salary £20000 - £22000 per annum + Benefits Sector Facilities Management

My client, a leading service provider require a Helpdesk Operator for a fixed term maternity cover contract.

They must have excellent customer service skills and be professional in delivering the helpdesk duties to a very high standard.

Role

  • Ensure all calls are answered and correctly logged on the system.
  • Make sure issues are assigned to the correct contractor
  • Take ownership of all issues and update the caller through the process
  • Follow up all outstanding request
  • Log all feedback from service partner
  • Provide booking service for onsite meeting rooms, confirm numbers and any AV and catering requests.

Person

  • Good communication skills
  • Excellent Customer service skills
  • Previous experience in an FM helpdesk desirable
  • To work as part of the team
  • To build and maintain excellent relationship with service partners.

Salary

£20,000 - £22,000 + Benefits

If you would like to find out more please contact Gary Conlon at Deverell Smith.

Get similar jobs like these by email

By submitting your details you agree to our T&C's

Deverell Smith

http://www.deverellsmith.com/
W1siziisijiwmtyvmtavmjuvmtivmjevndivotkvzgv2ihntaxrolkpqryjdlfsiccisinrodw1iiiwimtqwede0mfx1mdazzsjdxq

Deverell Smith, the specialist property recruitment consultancy provide leading property recruitment solutions and a best in class executive search service.

Live Jobs: 670 - View all Jobs
Phone Number: +44(0)20 7291 0900