Connecting...

Lettings Adminstrator (Build to Rent)

Location London Job Type Permanent
Salary £23000 - £25000 per annum + Bonus Sector Admin

Our Build to Rent developer and operator are looking for someone to join their growing team based in London as a Lettings Administrator for an accommodation site. This will be an extremely varied role and will need a candidate who is willing to get involved all aspects of the site. In order to meet the service requirements of the residents, the Lettings Administrator needs to have a service oriented approach so that resident issues can be dealt with in a timely and positive manner.

The responsibilities will include:

  • Conduct viewings to prospective tenants
  • Process and respond to lettings enquiries in a timely manner
  • Contribute with energy and commitment to achieving lettings targets, consistently working to close lettings and support the Resident Managers in achieving leasing goals;
  • Understand the local rental market by conducting regular mystery shopping and competitor analyse
  • To implement and support the companies branded marketing campaigns
  • Respond to email / phone enquires in a timely manner and follow the rental customer journey to ensure a high conversion of enquiries to viewings and lettings
  • Update of weekly social media letting platforms
  • Process resident applications including completion of background and credit checks
  • Assist with deposit protection scheme set up and releases
  • Assist with preparation of check-in and check-out reports
  • Assist with move in / move out customer journey procedures
  • Assist with the collection of rents, ensure collection and deposit on a timely basis
  • Utilise Yardi property management system to record various transactions as required
  • Utilise property management software to record transactions and run various operating reports
  • Assist with market surveys and "open houses"
  • Comply with regular fire safety and health and safety standards
  • Assist in undertaking scheduled flat inspections and recording of same
  • Day to day assistance in management of preventive and reactive maintenance
  • Adhere to business operating processes, systems and standards
  • Assist in monitoring compliance with planned and reactive maintenance procedures, such that
    buildings are safe for both our residents and our employees
  • Assist with the upkeep of the general cleanliness and appearance of the property and report any
    serious deficiencies regarding curb appeal or hazards to the Resident Manager

The ideal candidate:

The right candidate must possess the ability and skills required to maintain the same level of service as the Resident Manager in their absence and focus on direct let opportunities. A positive attitude towards a changing and fast based environment is essential. The right person needs to be commercially savvy, enthusiastic, engaged and friendly with customers.

  • At least 2 years' experience in property letting or related business (student accommodation, commercial buildings, hotels)
  • Strong sales skills and confidence in promoting a product
  • Advance skills in the use of business operating systems including Microsoft Office / Property Management Systems
  • Ability to work independently and with minimal supervision when carrying out day-to-day responsibilities
  • Ability to work weekends and public holidays

Hours: 5 out of 7 days (Monday to Sunday)

Please contact Nick Hammond to discuss further on 0207 291 0917.

Expired Job

Sorry, this job is no longer available

Get similar jobs like these by email

By submitting your details you agree to our T&C's

Deverell Smith

http://www.deverellsmith.com/
W1siziisijiwmtyvmtavmjuvmtivmjevndivotkvzgv2ihntaxrolkpqryjdlfsiccisinrodw1iiiwimtqwede0mfx1mdazzsjdxq

Deverell Smith, the specialist property recruitment consultancy provide leading property recruitment solutions and a best in class executive search service.

Live Jobs: 3632 - View all Jobs
Phone Number: +44(0)20 7291 0900