Lettings - Head of Property Management - Oxfordshire

Location Oxfordshire Job Type Permanent
Salary Basic: £28000 - £35000 Sector Lettings, Sales & Lettings Sector, Lettings and Property Management

To oversee the management of the Property Managers and their designated portfolios and to ensure the processes and procedures are maintained in accordance to company policies.

Excellent customer service is a vital core value for this client, and they are looking for a likeminded individual to join them.

The ideal candidate will be ARLA qualified with previous experience in successfully managing and training staff within a property management environment.

Key Responsibilities

  • The day-to-day management of the property management operational performance
  • Ensuring they offer clients the best, compliant service and taking ownership of and resolving any difficult client situations and compliance matters effectively
  • Realise the commercial opportunities within the property management operation such as renewals, generating more instructions and growing the managed portfolio
  • Manage the Property Managers, which includes maintaining confidence and morale across the business.
  • Carry out 1-2-1s with the Property Managers
  • Ensuring the contractors they use on managed properties properly reflect our business ethos of offering the best service
  • Manage a designated portfolio of branch properties
  • Oversee, deposit disputes, complaints, rent arrears and cover for absent staff when required.
  • Making sure landlords are always kept informed
  • Schedule and carry out all property visits

Experience and qualifications required:

  • ARLA qualified – desirable
  • Previous property management experience
  • Previous managerial experience
  • Professional written and verbal communication skills
  • Able to work on own initiative, as well as part of a team
  • Good time and diary management
  • Full UK Driving license

We like to speak to every application, but due to the current climate this is not always possible. To ensure your application is not overlooked it is important that you emphasize any skills or work experience relevant to this position. If you have not heard from us within 5 working days please assume that you have been unsuccessful in this instance.

Expired Job

Sorry, this job is no longer available

Get similar jobs like these by email

By submitting your details you agree to our T&C's

AMR Group

The AMR Group was founded in 1995 by Alan Mead who had been working in the property industry for over 20 years. Alan’s aim was to provide employers in the Property, Estate Agency and Financial Serv...

Live Jobs: 430 - View all Jobs
Office Location: 11 Bath Mews Bath Parade Cheltenham GL53 7HL
Phone Number: 0800 244 044