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New Homes Customer Service Assistant - West London

Location London, London Job Type Contract
Salary £27000 - £32000 per annum Sector New Homes

A multi-billion pound regeneration scheme in West London is looking for a New Homes Customer Service Assistant to join their Customer Service team on an exciting and trendy new development in the heart of White City.

The new development is looking for a passionate and experienced individual with strong communication skills.

As a new homes customer service assistant you will be based on-site and will be the primary contact for all purchaser communication pre and post sale.

The Responsibilities of a New Homes Customer Service Assistant:

  • Set up customer services database/customer relationship management system
  • Prepare and deliver the move in guide/brochure
  • Arranging purchaser events
  • Liaise with the construction team regarding completions and purchaser queries
  • Liaise with the construction team regarding snagging items raised during pre-completion inspections and ensure as far as possible they are rectified prior to legal completion
  • Carry out property demonstrations at handover
  • Manage the coordination of the move in period
  • Set up bookings, systems and staffing for inspections, move-ins and handovers

The ideal New Homes Customer Service Assistant:

  • Knowledge of the new build construction
  • Have a customer service background
  • Excellent communication skills
  • It literate
  • Self-Starter / Proactive
  • Ability to work effectively, individually and as part of a team

If you think this role sounds of interest to you please do not hesitate to send your CV across to Georgia.littlejohn @deverellsmith.com

Salary: 27'000 - 32'000

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Deverell Smith

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