Property Manager

Location Reading, Berkshire Job Type Permanent
Salary £22000 - £25000 per annum Sector Property Management

Property Management Support - understand and operate the following processes in order to manage your assigned portfolio:

  • Provide support with tenant sign ups
  • Deal with inventory check in and check out returns
  • Deal with utility bills received on behalf of landlords
  • Maintain lettings files to ensure documents are clearly organised and labeled
  • Control movement of keys and sign in/out keys to contractors along with tenant keys
  • Arrange for old lettings paperwork/documents to be archived/scanned and stored securely
  • Log payments made from HEAL account on behalf of landlords/tenants
  • Check remittances received from property management accounts team and log reimbursements
  • Put through customer payments on the Cardnet machine where necessary
  • Help to maintain accurate customer records on our property database, Aspasia
  • To conduct property inspections and report back to the landlord and tenant via the Haslam's property inspection App.
  • To keep all Gas safety certificates up-to-date and book them with contractors were appropriate
  • Register all managed deposits on the TDS website
  • Booking day to day maintenance with authorised contractors using the works order system
  • Ensuring suitable monies are on hand to pay for all authorized works
  • Arranging payment of contractors & suppliers invoicing
  • Liaising with contractors regarding maintenance and other issues
  • Negotiating deposit releases
  • Liaising with block management companies as appropriate to resolve maintenance issues
  • Managing the accounting process for lettings including checking Landlord statements, reconciliation of Landlord, tenant and Haslams trading accounts
  • Managing Tenant and Landlord disputes
  • Running KPI audits for your designated portfolio
  • Keeping fully up-to-date with arla/Propertymark compliance

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Deverell Smith

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