Resident Engagement Manager (Build to Rent)

Location East Midlands Job Type Permanent
Salary £40000 - £45000 per annum Sector Sales & Marketing

Deverell Smith are working with a leading operator in the Build to Rent space who are now looking for a Resident Engagement Manager!

Resident Engagement Manager


  • Work across all assets to maintain and improve the highest standards of resident experience
  • Ensure consistent approach to resident engagement across assets to help establish the brand
  • Oversight over all marketing and portal listing to ensure consistency and high quality
  • Continually review and improve the customer journey for residents from initial contact through to deposit release
  • Inspect each asset quarterly to carry out a quality check and make recommendations for improvements to maintain/raise standards
  • Monitor independent mystery shopping results and seek ways to maintain high scores
  • Create and implement an events plan for each site

If you come with a events background within real estate please get in touch with Nick Hammond on 0207 291 0917.

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Deverell Smith

Deverell Smith, the specialist property recruitment consultancy provide leading property recruitment solutions and a best in class executive search service.

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