Connecting...

Resident Services Associate (Build to Rent)

Location East London, London Job Type Permanent
Salary £26000 - £29000 per annum Sector Property Management

Deverell Smith are looking for Resident Services Associate to assist the operations of a high end, residential scheme in East London.

Key responsibilities:

  • Work as part of a team, supporting and respecting other team members to deliver exceptional customer experience.
  • Communicate professionally with customers, contractors and colleagues, demonstrating a clear understanding of the issue and using initiative to respond accordingly.
  • Act as first point of contact for customer service issues, including complaints, welfare, repair requests and allocation of issues
  • Embed customer involvement by involving and consulting customer to find ways to shape, improve and deliver services to meet their needs.
  • Actively promote the property to prospective customers, conducting viewings and providing accurate site information, ensuring contact details are retained and progressed as necessary, whilst complying with GDPR.
  • Manage and maintain relevant administration and reporting systems to produce statistical reporting.
  • Receive customers post and deliveries.
  • Comply with Health and Safety working practice.
  • Respond to emergencies, both during and out of hours in a professional and diligent manner.

If interested please apply!

Expired Job

Sorry, this job is no longer available

Get similar jobs like these by email

By submitting your details you agree to our T&C's

Deverell Smith

http://www.deverellsmith.com/
W1siziisijiwmtyvmtavmjuvmtivmjevndivotkvzgv2ihntaxrolkpqryjdlfsiccisinrodw1iiiwimtqwede0mfx1mdazzsjdxq

Deverell Smith, the specialist property recruitment consultancy provide leading property recruitment solutions and a best in class executive search service.

Live Jobs: 2910 - View all Jobs
Phone Number: +44(0)20 7291 0900