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Residential Surveyor - Central London

Location London Job Type Permanent
Salary £35000 - £45000 per annum Sector Property Management

The post holder will be responsible for managing all residential properties across the UK, comprising a mix of block management and AST tenants.

Responsibilities:

  • To manage and take 'full ownership' of a given number of properties
  • To meet the team director for one to one meetings
  • To carry out regular property inspections and take note of building defects, tenant alterations, occupiers and what is happening in the local area
  • To draft and present management reports to the client in face to face meetings.
  • To attend and chair meetings with tenants and consultants.
  • Reading leases and documents and completing computer input forms.
  • Drafting AST tenancy agreements
  • To manage all aspects of health and safety for the properties and monitor Meridian to ensure the properties are compliant with Health & Safety requirements
  • Ensure service charge budgets and reconciliations are delivered in line with MJM's guidelines
  • To work with facilities managers, building managers, client accountants, purchase ledger and treasury
  • To ensure ECS Qube is up to date

Key Performance Measures:

  • Delivery of service to deadlines
  • Premium fee opportunities
  • Client and team leader feedback
  • Be organised/have a methodical approach to their work
  • Be presentable and client facing
  • Possess an ability and desire to exceed client's expectations
  • Possess strong "attention to detail" skills

Skills:

  • Knowledge of relevant Landlord and Tenant Act, RICS and ARMA Guidelines and Regulations
  • An eagerness to find avenues for new clients and work and become involved in the process.
  • Able to hit deadlines, targets and KPI's on the buildings that they manage.
  • Excellent IT skills particularly in Gmail, MS Word and Excel

Competencies:

  • The ability to gain trust and respect from colleagues, tenants and contractors.
  • Have a passion for property management.
  • Excellent communication, in person, on the phone and in email
  • Able to actively build and develop relationships internally and externally
  • Committed and focussed
  • Positively work towards improvement
  • Have a positive, pro-active approach
  • Ensure a high level of customer satisfaction
  • Able to prioritise and organise workload
  • Display integrity at all times
  • Desire to learn new systems & methods or working

Experience:

A number of years' experience managing residential property in a similar client facing role.

Qualifications:

None specific but MRICS is desirable.

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Deverell Smith

http://www.deverellsmith.com/
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